Do the Right Thing for Your Business … and Your Audience

This week was all about doing the right thing — being cool, kind, ethical, and respectful. Not in spite of your business goals, but to support them. Because it turns out, most people would actually rather do business with someone who isn’t a complete tool. On Monday, Stefanie Flaxman talked about content authenticity — what it means, and how it jibes with holding your audience’s attention by producing a high-quality performance experience. Can we be authentic and still deliver a great performance with our content? We think the answer is absolutely yes. On Tuesday, I thought it would be useful to remind everyone that we have a great, free session coming up with Tim Paige on how to make more sales with webinars (or other sales situations) … without turning into a weird saleshole. We’ll be meeting on Tuesday, June 26 at 12:00 Noon Eastern U.S. Time, and you can […]

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Join Us for a Free, In-Depth Workshop on Selling

At Copyblogger, we love to teach! We really have a great time teaching copywriting, content strategy, search engine optimization, social media strategy … The one thing we don’t teach? Selling. Because it’s not what we’re fantastic at. Fortunately, we found someone who is fantastic at it, without being … a creepy weirdo. (There, I said it.) His name is Tim Paige. He’s genuine, funny, nice, and seriously good at selling. Tim’s going to be leading a free workshop for us to help sharpen up our selling skills. (And let me be clear: I’ll be the first one in there, with my notebook open and ready to take a million notes.) If you’d like to improve your selling skills for your product, service, course, or other offering, Tim will help you get there. Without making it weird. Join us on Tuesday, June 26, at 12:00 Noon Eastern U.S. Time You can […]

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Want Better Results? Ask Better Questions. Here’s How

First things first: Our workshop on effective selling with Tim Paige is back on the schedule! We had to adjust the calendar, but we’ve got Tim set to teach us his low-pressure but effective techniques for sales. We’ll host the workshop (it’s free) on Tuesday, June 26 at 12:00 Noon Eastern U.S. Time. I’ve had a sneak peek at Tim’s presentation, and I think it’s going to be very, very useful. And you don’t need to somehow get a “sales personality” to make it work. You can get signed up here. On Monday, Stefanie Flaxman talked about the pitfalls (and possibilities) of question headlines. Done the right way, these can be fantastic ways to get traffic and shares. Done the wrong way and … they’ll only disappointment you. Stefanie shows us how to keep them sharp. On Tuesday, Loryn Thompson explored a favorite topic of mine — the unfortunate delusion […]

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Do the Right Thing for Your Business … and Your Audience

This week was all about doing the right thing — being cool, kind, ethical, and respectful. Not in spite of your business goals, but to support them. Because it turns out, most people would actually rather do business with someone who isn’t a complete tool. On Monday, Stefanie Flaxman talked about content authenticity — what it means, and how it jibes with holding your audience’s attention by producing a high-quality performance experience. Can we be authentic and still deliver a great performance with our content? We think the answer is absolutely yes. On Tuesday, I thought it would be useful to remind everyone that we have a great, free session coming up with Tim Paige on how to make more sales with webinars (or other sales situations) … without turning into a weird saleshole. We’ll be meeting on Tuesday, June 26 at 12:00 Noon Eastern U.S. Time, and you can […]

Read more

Join Us for a Free, In-Depth Workshop on Selling

At Copyblogger, we love to teach! We really have a great time teaching copywriting, content strategy, search engine optimization, social media strategy … The one thing we don’t teach? Selling. Because it’s not what we’re fantastic at. Fortunately, we found someone who is fantastic at it, without being … a creepy weirdo. (There, I said it.) His name is Tim Paige. He’s genuine, funny, nice, and seriously good at selling. Tim’s going to be leading a free workshop for us to help sharpen up our selling skills. (And let me be clear: I’ll be the first one in there, with my notebook open and ready to take a million notes.) If you’d like to improve your selling skills for your product, service, course, or other offering, Tim will help you get there. Without making it weird. Join us on Tuesday, June 26, at 12:00 Noon Eastern U.S. Time You can […]

Read more

Want Better Results? Ask Better Questions. Here’s How

First things first: Our workshop on effective selling with Tim Paige is back on the schedule! We had to adjust the calendar, but we’ve got Tim set to teach us his low-pressure but effective techniques for sales. We’ll host the workshop (it’s free) on Tuesday, June 26 at 12:00 Noon Eastern U.S. Time. I’ve had a sneak peek at Tim’s presentation, and I think it’s going to be very, very useful. And you don’t need to somehow get a “sales personality” to make it work. You can get signed up here. On Monday, Stefanie Flaxman talked about the pitfalls (and possibilities) of question headlines. Done the right way, these can be fantastic ways to get traffic and shares. Done the wrong way and … they’ll only disappointment you. Stefanie shows us how to keep them sharp. On Tuesday, Loryn Thompson explored a favorite topic of mine — the unfortunate delusion […]

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Turn Off Bad Pop Music and Turn On Good Marketing Strategy

This week, we got into the sadness of crummy email marketing, the delight of writing productivity, and the puzzle of why anyone ever treated marketing and selling like they were two completely different things. On Monday, Stefanie Flaxman talked about how weak email marketing is even weaker than Nickelback. (Wow.) Apologies in advance for any earworms that might get stuck in your head. On Tuesday, Loryn Thompson took the “woo woo” out of journaling, and applied her data nerd skills to looking at what a daily journaling habit did for her writing — and how to fine-tune your habits so you can make more progress on the goals that matter to you. And on Wednesday, I asked whether there’s still a difference between sales and marketing. Spoiler answer: Yes, but the line is a lot blurrier than it used to be. Over on Copyblogger FM, I talked with Tara Gentile […]

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Is There Still a Difference Between Marketing and Selling?

Back when I worked in the corporate world, our organization, like many, had a great, big invisible wall between marketing and sales. The marketers crafted messages, thought about fonts and brand colors, produced beautiful brochures and websites, and figured out new ways to get people to know our company existed. The end result of this work and money were “leads” — folks who might buy our product. The salespeople, a golden, confident team, took those leads and turned them into customers. In the five years I was with that company, I never saw anyone in marketing mosey on over to the sales floor and ask them what we could do to make their jobs easier. We did our piece and they did theirs, and that’s how things were. Officially, we were all part of the same happy family. There were meetings and initiatives. But unofficially, the marketing folks rarely made […]

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Cultivate Some Skills and Sharpen Your Copywriting Mojo

Reminder: Today at 11:00 a.m. Pacific / 2:00 p.m. Eastern, Rainmaker Digital CEO Brian Clark and Ricardo Bueno from RightMessage are hosting a Free Web Personalization Workshop. You’ll learn how to increase your opt-ins (and sales) by personalizing your landing pages and sales sequences. Get all the details and register here: https://rightmessage.com/w/copyblogger-may24/?fp_ref=copyblogger31 We love subtle tactics and cutting-edge strategies on Copyblogger. But we’re also very conscious of the fact that 90 percent of copywriting and content marketing success comes from executing fundamental skills really well. Just like Napoleon Dynamite, this week we’re rolling up our sleeves and working on cultivating some great skills. On Monday, Stefanie Flaxman explored the multidimensional nature of what we call “high quality” writing, and why it can be so challenging to create. (The solution? A serious commitment to your writing practice!) On Tuesday, conversational copywriter Nick Usborne swung by to share five common mistakes we […]

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4 Vital Elements of an Appealing Offer

If you’ve got something to sell, at some point you’re going to need to present an offer. In other words, you’ll need to tell your prospective customer: What you’ve got What it’s going to do for them What you’re looking for in return Sounds simple, and it is. There’s just one problem. Too often, we get caught up in how much our prospect should want what we’re feeding them. And then we get surprised when they respond like a toddler faced with a bowl full of broccoli ice cream. When my son was a baby, I got a very good piece of advice about feeding kids. As a parent, it’s your job to put something on the table that’s reasonably nutritious, that tastes good, and that’s appropriate to the context. (Your so-spicy-it-could-strip-paint vindaloo may be the best on the planet, but it might not be realistic to expect your two-year-old […]

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How to Fix 5 Conversion-Killing Copywriting Mistakes

A sales page lies at the end of the conversion path. When a prospect arrives on that page, it’s the result of a lot of planning and hard work. So the next part really sucks. Because most of those visitors will leave the page without buying anything. Fortunately — a small silver lining — there are ways to reduce the number of leavers. Some of those people leave as a result of totally avoidable mistakes we’ve made when writing the sales page. Let’s go through five of these mistakes, one by one, and figure out how to correct them. Conversion Killer #1: You write to the wrong person Sometimes this means you’re writing to totally the wrong person. For example, if you’re selling a family car, you might assume you should be writing to “dad.” But you’re not taking into consideration a recent study that shows 82 percent of moms […]

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Ethical Marketing in an Age of Creeps

The phrase “ethical marketing” has always struck some folks as an oxymoron. Isn’t “marketing” just another word for lying, deceiving, and manipulating someone into buying a product or service? Yeah, no. There have always been plenty of good folks in the selling and marketing game. They just tend to be a little less noticeable than ones who rely on high pressure, tricks, or downright deception. On Monday this week, Stefanie Flaxman shared five real-world examples of marketing that’s helpful and useful, not sleazy. On Tuesday, Stefanie helped uncover your version of “autosave” — the genuinely beneficial difference in your business that makes life a ton better for your clients or customers. If you don’t know what that is yet, it’s a great time to start figuring that out. And on Wednesday, Brian Clark revealed that we’re on the cusp of a big shift in digital marketing and sales — one […]

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Web Personalization: The Future of Digital Marketing and Sales Is Now

In the beginning, the business website was a mere brochure. Low value, low shareability, low findability. Around 2005, a big shift happened thanks to content. Cutting-edge business websites became educational resources with valuable content that ranked well in search engines and benefited from the sharing functionality of emerging social media. Soon, “cutting edge” became the expected norm due to the content marketing revolution. Low-value brochure sites became invisible to search and social, and quickly abandoned by visitors who managed to come across them. We’re on the cusp of another big shift. One that will quickly become the expected norm for all websites, and yet will again provide a huge competitive advantage to early adopters. In other words, the concept of what a website should be has changed dramatically once again. Here’s how to get a jump on it. Personalization Will Transform Your Business There are still, without doubt, huge benefits […]

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Marketing Doesn’t Have to Be Sleazy: 5 Real-World Examples

In my youth, a former coworker once told me, “I’d never date anyone who works in marketing.” When I inquired about his reasoning, he replied: “It’s just so sleazy. Choosing that line of work says a lot about a person.” Since I was young and impressionable, that sentiment stayed with me. So I was naturally conflicted years later when I wanted to make a living as a writer and discovered copywriting and content marketing. At that time, I had two challenges: Promoting my writing business to prospects Justifying competitive rates and delivering a return on investment to the clients who hired me Learning about marketing solved both of those issues. At the risk of being viewed as “sleazy,” I went for it. Conscientious marketers don’t want to be associated with shady practices This topic is similar to when I wrote about the difference between clickbait and damn good headlines. When […]

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Sign Up for Our Free Workshop on Persuasive Presentations

On Monday, I unveiled our new Copyblogger book club. We’ve been having a great time working through Ursula Le Guin’s Steering the Craft, and we’d love to have you with us! On Tuesday, webinar “gun for hire” Tim Paige swung by the blog to talk about one of the things that can make webinars so awkward — that creepy tension that builds while you’re waiting to find out what the presenter is trying to sell. Tim has a surprisingly simple solution … as well as a brand-new course he’s going to be teaching with Copyblogger on persuasive presentations. On Wednesday, I talked a bit about ethical, effective ways we can use webinars to promote our businesses. And I touched on a few key points I’ve learned from Tim about how to keep things graceful. I also let you know about a workshop we’re going to be holding next week, on […]

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Join Us Live to Learn Smarter Ways to Sell with Webinars

When I first heard about “webinar hired gun” Tim Paige, I really was a bit skeptical. I’ve read and watched a lot of sales education, and most of it is a horrible fit for me. Either the tactics feel weird and manipulative (and I’m never going to get the personality transplant I’d need to implement them). Or it’s “just be amazeballs and people will buy.” In other words, don’t do any of that terrible selling, just hope someone feels like making a purchase. Which I can handle on my own, thanks. Because I do run a business and I like to do things like pay my mortgage, I’ve become a student of conversion, copywriting, and sales techniques that don’t make me throw up in my mouth (not even a little). “Effective, ethical selling” has been my watchword for the approaches I gravitate to. And I dig Tim Paige. Here’s why. […]

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Overcome Webinar Offer Anxiety and Get Your Audience to Buy

Think back to a webinar you attended in the past. You signed up for that online training for a reason, right? Maybe you dug the topic, or you really liked the host. Or maybe you were genuinely interested in buying what that webinar might be selling, but you wanted to learn more about the product first. Then the day of the session arrived. You tuned in, ready to take notes. It started out well. The host was articulate, knowledgeable, and had a lot to say. But as the well-meaning host opened up their mind and spewed a ton of information, the minutes started to tick away. And you found yourself wondering: “Yeah, that’s great, but what are you trying to sell me?” After all, you know how it works. No one hosts a webinar just to give away free knowledge. Therefore, they’re trying to sell you something. The webinar continues. […]

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Getting Comfortable (and Effective) at Selling Your Product or Service

This week, we have some resources to help you actually Sell the Thing. Because you can create magnificent content all day long, pull together a wonderful audience, and produce a glorious product or service. But if you lack the skills to Sell the Thing, you don’t get the benefit of all that hard work. On Monday, Stefanie Flaxman outlined crucial “survival skills” for service providers — the ones that will help you set boundaries and actually enjoy your clients. On Tuesday, Chris Garrett shared some simple ways to get started with relationship-building webinars. We’re cooking up a very cool resource for you that goes deep into this topic — and you can get a running start with Chris’s post today. And on Wednesday, I wrote about the discomfort a lot of folks feel when they think about selling — and what selling is really about. If you prefer audio, there’s […]

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What Ethical, Effective Selling Looks Like

There’s a well-loved myth out there that if you do something reasonably remarkable and distribute passionate content, you’ll automatically have an audience who will support you in style for the rest of your life. You don’t have to do anything scary. Like sell, for example. Now if that works for you, that’s terrific. So does it? The painful truth is that there are lots of trusted, loved, and wildly influential smart people out there who are working like maniacs creating amazing content. And who are nonetheless still broke. It’s easy to think that if your audience loves you, all that love will translate automatically into paying customers. But if one of your goals is a financial payoff from your content, you still have some work to do. You have to offer something they want Your Aunt Frances loves you very much, but if you’re a Prius dealer and she’s more […]

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How to Get an A in Content Marketing

Polish up your apples for another week of content marketing school. 🙂 This week combined ways you can excel as a writer and a marketer. On Monday, Stefanie Flaxman wrote about a seeming paradox — how can we be prolific enough to succeed as professional writers and continue to improve our craft at the same time? She uncovered five simple (but not always easy) steps we can take to keep publishing and keep improving. On Tuesday, Kelton Reid showed how the uncanny valley phenomenon plays out in content, and why we’re hard-wired to reject “zombie content.” He outlined seven red flags that give audiences the creeps — and how you can get your content’s soul back. And on Wednesday, I talked about cheese. More specifically, the role it plays in your marketing — and why a little can be delicious, while a lot is just a recipe for indigestion. Over […]

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