How to Handle Star Employees With Bad Attitudes

Six entrepreneurs share their best methods. December 2, 2019 4 min read This story appears in the December 2019 issue of Entrepreneur. Subscribe » 1. Don’t excuse it.  “This is an interesting question — and the way it’s phrased says a lot about how we view productivity. It’s all too often that we make excuses for ‘performers’ who have a temperament that negatively impacts those around them. I’d approach them with a true desire to understand what’s driving the bad behavior, but if it doesn’t improve with the support I’m able to give, I’d remove the employee.” — Stephanie Nadi Olson, founder, We Are Rosie 2. Consider the source. “Identify the reason for the attitude. Perhaps it’s in response to his or her manager’s bad attitude. In many cases, an employee may not feel comfortable or know how to deal with this kind of a situation, and that unhappiness may manifest itself in a […]

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Here’s How Leaders Should Handle Difficult Conversations

In situations where you and your employees need to talk seriously, follow these tips. September 5, 2019 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner, Kate Volman lays out five tips to help execute diffiult conversations and help your team grow.  Prepare. Before you enter into a difficult conversation, make sure that you are prepared. To add an extra level of preparedness, consider practicing your speech aloud.  Keep it real. Volman emphasizes that you don’t need to sugarcoat things. Make your point very clearly and don’t pussyfoot around what you want to say by overloading on niceties. Talk candidly and remind yourself that both of you are human. Don’t get emotional. As the leader, you should focus on guiding the conversation and avoiding getting preemptively angry or overly emotional. Once you reach the desired final result, you will thank yourself.  Understand your employees and then […]

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The Power of Clear Expectations Between Managers and Employees

Setting clear goals is one way to ensure a harmonious company culture. August 1, 2019 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner Kate Volman discusses how to manage employee expectations. Volman points to one particularly insightful statement from Matthew Kelly, which is that “the hardest expectations to manage are the ones we don’t know about.” Volman describes the gap between individuals’ expectations and actionable goals. Within this gap, managers and employees can get frustrated, and as a result, create workplace friction. To make sure this expectation gap does not create trouble, Volman stresses the importance of clarity: clear expectations, clear roles and clear goals. If you are in a managerial position, you can ask your employees to write down what each of these aspects mean to them to create crystallized boundaries. Volman stresses that each member on your team deserves to know […]

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The Key Ways You Can Take Your Business From Making Profits to Making Millions

Noah Kagan speaks with Eric Siu about how to see the big rewards from your entrepreneurial efforts. September 27, 2018 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner Eric Siu sits down with Noah Kagan, a fellow entrepreneur, to talk how to take a business from profitable to million-dollar status.  The two begin by discussing the famous Richard Branson and how the mogul goes about executing his day. Branson’s two assistants mostly help him to run his day, which frees him up to work a maximum of four hours a day. This is evidence of Branson’s ability to be a master delegator.  Kagan goes on to explain that most people simply care about themselves and are focused on achieving their goals — not necessarily extending compassion towards others. Kagan talks about how if you are not happy at your job, you need to start thinking about what […]

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What You Need to Consider Before Outsourcing Anything

In college, I took a course on global capitalism from a fairly liberal political science professor. Back then, globalism was a conservative idea to be eschewed by the left. Outsourcing was an evil corporate activity exploiting workers all over the globe. Now, nobody bats an eye at the word. It’s divorced from sweatshops and third world economies. The most reputable companies now outsource all over the globe. But not everything about outsourcing is roses and sunshine. Here are a few things you should consider before outsourcing whole departments. 1. Does Your Management Know How to Manage an Outsourced Department? Every business decision comes at a cost. Even outsourcing, which is supposed to save you money in the long run, can end up costing you dearly. Cost cutting is the number one reason businesses outsource. But if you don’t have the structure in place to manage an outsourced department, are you really […]

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