Technologists Are Creating Artificial Intelligence to Help Us Tap Into Our Humanity. Here’s How (and Why).

New AI tools like Cogito aim to remind us how to be ‘human,’ issuing reminders and alerts for empathy and compassion. October 8, 2019 15+ min read When being empathetic is your full-time job, burning out is only human.  Few people are more aware of this than customer service representatives, who are tasked with approaching each conversation with energy and compassion — whether it’s their first call of the day or their 60th. It’s their job to make even the most difficult customer feel understood and respected while still providing them accurate information. Oftentimes that’s a tall order, resulting in frustration on both ends of the call.  But over the last few years, an unlikely aide has come forward: artificial intelligence tools designed to help people tap into and maintain “human” characteristics like empathy and compassion.  One of these tools is a platform called Cogito, named for the famous Descartes […]

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How This Canadian Startup Uses Artificial Intelligence to Create an Unbiased Hiring Process

The CEO of this AI company discusses the importance of being obsessed with your business. September 3, 2019 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner Mars Discovery District talks with Jahanzaib Ansari, CEO and co-founder of Knockri, an AI-supported skills assesment resource.  Ansari discusses a time when he was personally on the job hunt and consistently struggled to position his applications. At one point, he had to change the look of his name to a more Anglicized spelling to get his candidacy attention. This bias made him realize the danger of machines to help find the right hire.  Ansari also discusses the importance of becoming completely committed to your company. Knockri endured a series of rejections before receiving confirmation and support for funding. Therefore, the CEO encourages an obsession with your company in order to help it meet success and push through the tough times. Click the video to hear more.  […]

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Breaking Down the Basics of Artificial Intelligence

AI and machine learning are evolving consistently, but they still have a long way to go. August 21, 2019 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner Mars Discovery District talks wtih Kathryn Hume, the VP of Product and Strategy at Integrate.ai about the most important facts around artificial intelligence.  Hume describes AI as anything computers can’t do … until they can. An example that Hume gives is artificial intelligence’s ability to discern between cats and dogs, but inability to determine if an image is odd or out of place. For instance, a computer would not be able to identify the image of a cat upside-down on a bicycle, but it would know there is not a dog in the image. In essence, AI often lacks common sense. Another metaphor Hume draws is the idea of AI as savants, rather than multi-talented Renaissance men. These […]

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What is “A.I. Powered” Anyways?

You’ve gone to the store to buy a bar of soap. You approach the soap aisle and find dozens of varieties of soap. You’re about to grab your standard go-to, when you notice something. Right next to your favorite soap is a brand that claims to be “all-natural.” Naturally, you’re curious. You pick up the “all-natural” soap and flip it over to scan the ingredients. They’re almost exactly the same as your favorite soap apart from one thing: “natural perfumes.” Comparing the cost, you wisely put it back and take home your favorite soap. Now, not every product that claims to be “all-natural” is using complete B.S. marketing. But there are brands out there willing to fudge the truth just to sell you their product (hello “gluten-free rice! I’m looking at you!). Just like the “all-natural” tag, so many tech companies are claiming their products are “A.I.-powered” or “smart.” Are […]

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Is Artificial Intelligence a Competitor or a Collaborator?

There’s a lot of paranoia surrounding the potential of artificial intelligence to usurp humanity’s claim as Planet Earth’s dominant species. July 29, 2019 1 min read Opinions expressed by Entrepreneur contributors are their own. What if, instead of being nudged aside by a creation that can outthink us, our evolution as a species depends on the enhancements this creation can offer in tandem with what makes us human? On this episode of The Jordan Harbinger Show, Jordan Harbinger talks to Bryan Johnson, who sold his payment company Braintree for $800 million to fund research into how we might make this best-of-both-worlds future a reality.  Watch a preview above, or check out the full episode on The Jordan Harbinger Show YouTube channel here.  Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and […]

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3 Ways AI Can Help Businesses Improve Customer Relations

The power of AI can lead to better sales, improved customer service and reduced churn. By embracing AI, startups are embracing a stronger, more profitable future. July 14, 2019 5 min read Opinions expressed by Entrepreneur contributors are their own. In a world where technology is changing rapidly, it can be hard for businesses to keep up with shifting consumer demands. Take how customers interact with businesses, for instance. According to a recent study by Drift, people now prefer real-time interaction as they make their purchases, meaning that just having an online storefront is no longer enough. For startups looking to grow a loyal customer base, the immediate needs of users can be especially intimidating and even seem, at times, insurmountable. Entrepreneurs with small employee bases would have no way of being there for every customer and anticipating each person’s needs in real time. With the advent of AI and machine learning […]

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3 Ways Artificial Intelligence Has Sparked Marketing and Sales Transformation

A virtual assistant named ‘Angie’ has done amazing things for cloud security company CenturyLink. June 27, 2019 7 min read Opinions expressed by Entrepreneur contributors are their own. Artificial intelligence, or AI as it’s called, has been a buzzword for nearly a decade already, yet sometimes it still feels as though we’re just in the early stages of discovering what predictive analytics and machine learning can do for enterprises. Related: What Every Entrepreneur Must Know About Artificial Intelligence Nowhere is this truer than in marketing and sales functions. According to Forrester, as of 2017 marketing and sales accounted for more than 50 percent of all AI investments. But when you look at investors who have already sunk serious money into AI projects, only 45 percent have seen any results at all. And among those who are seeing results, 25 percent agree that they’ve become more effective in their business processes. These […]

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Walmart Is Using AI to Prevent Checkout Theft

Over 1,000 stores are using computer vision tech to watch checkouts and ensure no item ever goes unscanned. June 24, 2019 2 min read This story originally appeared on PCMag In a bid to cut down on theft and mistakes, Walmart is using artificial intelligence hooked up to cameras monitoring checkouts to ensure every item in your cart is scanned and paid for. This is already happening at over 1,000 Walmart stores. As Business Insider reports, the system is known internally as Missed Scan Detection and uses computer vision to monitor both manned and self-checkout areas at each store. The system is able to detect when an item goes unscanned, or is mis-scanned, and reports the fault to a checkout attendant who can then approach and rectify the problem. According to Walmart spokeswoman LeMia Jenkins, “Walmart is making a true investment to ensure the safety of our customers and associates … Over the […]

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No One Knows It But These 3 Industries Now Depend on AI

AI is revolutionizing industries across the board, including ones nobody expected. But it’s a sign of the times — and the times to come. June 15, 2019 3 min read Opinions expressed by Entrepreneur contributors are their own. Not every AI-loving company operates in logistics, marketing or healthcare. Artificial intelligence isn’t picky about which industries it revolutionizes, and many niches have already embraced automation. Given the global value of AI, it’s no surprise the tech is spreading. Statista estimates that worldwide AI revenue will hit $90 billion by 2025. With so much wealth to go around, no industry is safe from disruption. Sooner or later, artificial intelligence will be table stakes in every industry. A few sectors you might not expect are leading the way: Related: What Every Entrepreneur Must Know About Artificial Intelligence 1. Beauty and skincare. Consumers can’t seem to get enough of sustainability and personalization. In the beauty […]

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What Is AI, and Will It Take Over Your Service-Based Business Job?

June 14, 2019 5 min read Opinions expressed by Entrepreneur contributors are their own. Most factories make use of machines in the production process and, as a result, lots of people have been put out of work. But are service-based businesses about to face a similar fate? Will you be replaced by a robot one day? That particular question has likely brought chills down many people’s spines, but could this really be the reality we’re facing? Imagine all the different kinds of service-based jobs poised to crumble because some app or robot can do the work faster than a human would. Let’s say you normally hire tutors to help your children with their homework, perhaps from a service-based business that has a good track record and high success rates among users. All of that could change in a flash with AI —  in fact, that is one of the reasons why some people are scared of AI in spite of how fascinating […]

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LinkedIn Profile With AI-Generated Pic Tried to Schmooze With DC Insiders

The profile attempted to network with former government officials. June 14, 2019 3 min read This story originally appeared on PCMag Spies may be using AI-generated photos to create harder-to-detect fake profiles on LinkedIn. Bogus accounts on social networking services are nothing new. But on Thursday, the Associated Press reported on the curious case of “Katie Jones,” a redheaded woman on LinkedIn who claimed to work at a top think tank in Washington D.C. According to the AP, the profile is not just a fake. The headshot of the woman may have been created by an AI-powered program. The evidence can be found in small, but noticeable inconsistences in the image. Last month I my attention was drawn to something suspicious: A fake LinkedIn profile connecting to Washington think tank types and senior US officials. Even weirder: Her face itself appeared to be fake. https://t.co/yvZbK8RoQt pic.twitter.com/CY85RRznk8 — Raphael Satter @ RightsCon (@razhael) June […]

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Frederick Vallaeys Says We’ll All Still Have Marketing Jobs Despite AI

Issac Asimov predicted that robots would cause problems. Not that they would try to take over the world, but that they would take over jobs. People would be unhappy about this. We’ve already seen this happen with the advent of assembly lines at factories where robotic arms can assemble whole cars. But these are dumb machines. What happens when a machine can create quality marketing campaigns? What happens when the machine gets better than the human at keyword research? Will the digital marketing agency become a thing of the past? Fredrick Vallaeys, former Google employee and co-founder of Optmyzer, doesn’t think so. Here’s why. There Are Things Machines Don’t Know Machine learning already seems to be able to learn about the world on its own…sorta. It can mimic human speech…sorta. And it can predict the future…sorta. But what it doesn’t yet have is intuition, a distinctly human trait. What is […]

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Dawn of the Artificially Intelligent Consiglieri: Mankind’s New Best Friend

What if you had a Financial Intelligent Agent to help you with your budget, investments, travel plans and even work schedule? June 7, 2019 7 min read Opinions expressed by Entrepreneur contributors are their own. “Are you prepared for the digital earthquake, tornado, hurricane and tsunami (all wrapped into one) preparing to engulf our world?” writes entrepreneur and futurist Stephen Ibaraki. It’s part of the foreword to the book I recently co-wrote with Neil Sahota: Own the A.I. Revolution: Unlock Your Artificial Intelligence Strategy to Disrupt Your Competition. There has been a deluge of fearmongering surrounding the topic of artificial intelligence, including from individuals such as SpaceX CEO Elon Musk, who reportedly said: “With A.I., we are conjuring the demon.” But my co-author and I take a different approach to this technology. We view it as an opportunity for positive growth in the commercial and humanitarian sectors. To this end, Sahota, who is […]

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What Are Some of the Ethical Concerns of Artificial Intelligence?

The future of artificial intelligence depends on who holds the most resources and whose behavior is the most influential. May 29, 2019 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner Mars Discovery District speaks with Frank Rudzicz of the University of Toronto about artificial intelligence (AI) and some of its ethical concerns. For example, access to AI is not always equal. Rudzicz also questions who is able to store the machines necessary to allow AI to function and which parties are able to afford these bigger, faster machines. Artificial intelligence can also reflect human biases, but it may also change its behavior in ways humans wouldn’t expect. To hear more about the intracies of artificial intelligence, click the video.  Related: When This Founder Had to Make One Big Decision, She Realized There Are Multiple Paths to Success Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful […]

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How Big Data Can Help Teach Us About Infectious Diseases

Tech’s role in tracking infectious diseases is burgeoning. May 15, 2019 2 min read Opinions expressed by Entrepreneur contributors are their own. In this video, Entrepreneur Network partner Mars Discovery District chats with Dr. Kamran Khan to talk about the future of data and infectious diseases.  Infectious diseases are spreading because the world’s population is increasing dramatically and urbanization is increasing. This trend of infectious diseases spreading is happening in tandem with the development of artificial intelligence (AI).  Khan says data can help to detect infectious diseases. AI, in particular, can act as a filter to isolating the most important signs to identifying infectious diseases.  Click the video to hear more.  Related: What Should Your Company Do When Its Funds Are Dwindling? Entrepreneur Network is a premium video network providing entertainment, education and inspiration from successful entrepreneurs and thought leaders. We provide expertise and opportunities to accelerate brand growth and effectively monetize video and audio […]

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How to Integrate AI Into Your Business

Make it a top-down effort, and establish an interdisciplinary and diverse AI team. May 6, 2019 4 min read Opinions expressed by Entrepreneur contributors are their own. Artificial intelligence (AI) is a computerized learning process that more businesses are utilizing to streamline processes, improve customer service or create deliverable products. Many entrepreneurs want to include AI in their operations, and that doesn’t have to be difficult. While there are many ways to integrate AI into your business, the three most common applications are: Chatbots: These AI programs are most often used in customer service applications because of their ability to deliver information and support 24/7. By 2020, 85 percent of customer interactions are expected to be managed without a human, according to Chatbots Magazine. In addition, 80 percent of businesses plan to deploy some type of chatbot by that same year, and by 2022, the shift could reduce business costs by as much as […]

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There’s a Massive Gender Gap in AI, but Tech Education Programs for Young Girls Aim to Close It

Iridescent, a tech education nonprofit, teaches women and girls about AI, tech entrepreneurship and more. So far, it’s trained more than 114,000 people from 115 countries. April 22, 2019 10 min read Tara Chklovski had the weight of her family on her shoulders. Growing up in India in what she calls a lower-middle-class family, it was difficult not to notice the poverty around her — especially the pivotal role chance plays in determining the family someone is born into, as well as their access to education, healthcare and opportunity. Chklovski’s parents encouraged her to pursue a subject that intrinsically advanced the world, hoping it would also advance their family’s situation. “That is definitely the mantra of the times in India,” says Chklovski. “The lower middle class has this drive to get a degree in engineering or medicine or technology so you can lift your family out of poverty.”   She came […]

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Google Forms an External Council to Foster ‘Responsible’ AI

It’ll help govern facial recognition, machine learning and beyond. March 27, 2019 2 min read This story originally appeared on Engadget Google is joining Facebook, Stanford and other outfits setting up institutions to support ethical AI. The company has created an Advanced Technology External Advisory Council that will shape the “responsible development and use” of AI in its products. The organization will ponder facial recognition, fair machine learning algorithms and other ethical issues. The initial council is a diverse group that tackles a range of disciplines and experiences. The current advisors include academics focused both on technical aspects of AI (such as computational mathematics and drones) as well as experts in ethics, privacy and political policy. There’s also an international focus, with people ranging from as far afield as Hong Kong and South Africa. ATEAC will hold its first meeting in April, and plans three more over the course of 2019. And while they’ll […]

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Hello, Collaboration! How the Future of A.I. Lies With Brand Cross-Pollination

Alexa, meet Cortana. Cortana, meet Alexa — and Siri and Google Assistant. Now, PDAs, talk amongst yourselves … March 19, 2019 6 min read Opinions expressed by Entrepreneur contributors are their own. For a few years now, there have been rumblings that virtual assistants might actually start talking to one other. And in a pretty hilarious feat, people have figured out how to literally get Alexa, Siri and Google Assistant to chatter together in an endless loop. While this was entertaining, it’s the real-life partnership that Amazon and Microsoft have formed to have their virtual assistants truly talk to each other that is worth paying attention to. Related: Your Human Virtual Assistant Will Soon Be an AI-Driven Digital Assistant Both companies are enabling Microsoft’s business and productivity-focused Cortana to engage with Amazon’s consumer- and ecommerce-focused Alexa. A command of “Cortana, open Alexa” will enable Microsoft users to do things such as […]

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This AI Predicts Online Trolling Before It Happens

It’s being used to weed out fake reviews, but could also help predict and curb online harassment. March 19, 2019 4 min read This story originally appeared on PCMag How do you keep online trolls in check? Ban them? Require real names? Dr. Srijan Kumar, a post-doctoral research fellow in computer science at Stanford University, is developing an AI that predicts online conflict. His research uses data science and machine learning to promote healthy online interactions and curb deception, misbehavior, and disinformation. His work is currently deployed inside Indian e-commerce platform Flipkart, which uses it to spot fake reviewers. We spoke to Dr. Kumar ahead of a lecture on healthy online interactions at USC. Dr. Kumar, how do you counteract online harassment using data science and machine learning? How does your system identify the trolls? In my research, I build data science and machine learning methods to address online misbehavior, which transpires as false information […]

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