How Automation Intelligence Can Improve Your Business in Good and Bad Times

It’s important to prove to your team that automation doesn’t mean layoffs. June 10, 2020 5 min read Opinions expressed by Entrepreneur contributors are their own. During the recession of 2007 to 2009, Airbnb, Slack, Dropbox and Stripe all began their journey. So did another 45,000 tech companies. So, despite the economic destruction we’ve seen, there is hope many companies will find their way. Most will probably downsize, cut their burn and extend their runway. At the same time, they will also enhance their business practices, optimize and automate. That doesn’t mean layoffs. Automation means upgrading their employees. A famous CEO quote often goes, “I want to grow myself out of a job.” It means that as their company scales and hires smarter people and implements better systems, the CEO can focus more on more on strategy and supporting her team. It gets them out of the weeds, and that’s what automation will […]

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How to Build a Community like Lyft, Airbnb and Github

How these giants built three pillars into their businesses (and how you can too). March 24, 2020 4 min read Opinions expressed by Entrepreneur contributors are their own. Rome wasn’t built in a day, and your startup won’t be either. That’s why it matters to invest early in your community. It’s a long game, but it is one of the most powerful tools you can invest in. For a lot of grown-up unicorn startups, including Airbnb, Lyft and Github, the community was always an important factor. The founders and early team understood the importance of having a core community message and user empathy as a part of product design and business growth. Brian Chesky, the founder and CEO of Airbnb, said the best advice he ever got was from Y Combinator’s founder Paul Graham. “Build something 100 people love, not something 1 million people kind of like,” Graham said. The core community […]

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