7 Ways to Learn From Difficult Conversations

Uncomfortable encounters can actually help open the door for growth. August 9, 2019 4 min read Opinions expressed by Entrepreneur contributors are their own. Over the last generation, companies have committed huge sums of time and money into people development, and yet the same disruptive behavior penetrates business culture. Whether it’s the rise of the digital world, the increase in virtual and remote teams or the public naming and shaming that happens across social-platforms, people are opting to jump ship instead of working through challenges. Fears about retribution or rejection often prevent people from speaking up at work, and according to Vital Smarts, every conversation failure costs an organization, on average, $7,500. While many leaders are comfortable being responsible for multi-million-dollar budgets, the thought of handling an employee’s unpleasant emotional reaction can produce enough anxiety to keep such dialogue at bay. After all, feelings can get messy. But not having these conversations creates a leadership […]

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Investing in Your People Is Investing in the Future of Your Business

Cultivate human capital carefully with thoughtful approaches to wellness, open communication and ties to the larger community. February 11, 2019 6 min read Opinions expressed by Entrepreneur contributors are their own. A workplace without red tape, unwritten rules and politics is as mythical as a unicorn. However, today’s business leaders are beginning to look inward to analyze how people experience their workplaces. Inclusive leaders want to know how their team members work and respond to their environments, from human interactions to corporate culture. Now more than ever, leaders must engage and invest in their people. Last May, consulting group Work Institute released the 2018 Retention Report. Its findings predicted that 42 million employees — one in four — would leave their jobs by the end of 2018, costing employers an estimated $600 million in turnover costs. Work Institute also forecasted those annual costs will climb to $680 billion by 2020. Company leaders long have speculated […]

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To Build a Resilient Culture Stop the Blaming and Shaming and Start Showing People Respect

Everything you’re trying to accomplish with your team is much likelier to happen if people are emotionally safe. November 1, 2018 6 min read Opinions expressed by Entrepreneur contributors are their own. Workplace humiliation is far-reaching and spreads like wildfire. Digital stones are being thrown, and shame campaigns are drowning in social media. Real-life consequences are imprinting the lives and livelihoods of many and what is posted, shared or boosted has implications for everyone involved. Blaming, gossiping, name-calling and harassment are a reflection that shame has permeated your culture. What about the public shaming of staff in front of colleagues, delivering public reprimands or reinforcing that humiliating people are tolerated by the eye rolling, the back-door conversations or when no one does anything? Related: A Critical Leadership Problem Many Companies Don’t Even Know They Have When leaders embrace shame as a management tool, the tapestry of your organization has been […]

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